Hello.
On June 17th, I purchased a used Factor Ostro VAM Camelon 52 from Carrot for 7.5 million won.
The seller's advertisement stated "It is in good condition because it is not used much" and "It is in good condition except for two places", so I trusted and bought it.
At the time of purchase, my little finger was fractured, so I barely managed to ride the bicycle home, and I haven't ridden it since then. (I rode it properly for the first time on July 1st)
I immediately made a reservation at a disassembly inspection shop after purchasing it, but due to many reservations, they said it would be possible only on July 1st, so I reserved it for that day.
On the morning of July 1st, I received a diagnosis from an orthopedic clinic that "I don't need to wear a cast anymore and should exercise", and immediately entrusted the disassembly repair shop with the overhaul.
On July 2nd, I received a call from the mechanic. It was found that the BB shell (T47) thread was severely damaged.
GL&Co (official importer): "If you entrust the frame repair, there is a high possibility that they will recommend frame compensation sales", "Let's test it once with a spare BB".
Mechanic: "Even if a new BB is installed, there is a 100% chance that the thread will be mashed again. If the torque is not properly applied, an accident may occur."
I told the seller about the whole situation and requested a full refund, but
he refused, saying "There was no problem when I rode it", "3 weeks have passed", "The problem could have occurred during the disassembly process".
As evidence, there are photos of BB shell damage, mechanic's opinion, GL&Co call records, and hospital diagnosis.
Is a full refund possible under the Civil Act's liability for defects in this case?
Please advise those who have had similar experiences.
