일단 결론부터 말씀드리면 스페셜라이즈드 기술팀의 답변으론 정품이 맞는것 같다는 답변을 받았습니다. 물론 물건을 직접 보내고 판별을 받은게 아니라 이미지를 첨부한뒤 그걸 토대로 받은 답변이라 100%보증이 되는건 아니지만 전 그냥 정품이라고 생각하고 장착해서 쓰려고 합니다.
최근 중고구매한 래피드 핸들바(일체형 아닙니다)의 표면 돌기부분의 경계선이 너무 뚜렷하게 보이는데 정품 취급점에 올라와있는 리뷰 이미지들엔 경계선이 잘 보이지않더라구요.
스페셜라이즈드 기술팀에 문의 메일을 보내봤는데 답변이 오질않아(순번이 밀려있는건지 한달반정도 지나고 답변받았습니다.) 쓰고 계신분들의 도움을 얻고자 도싸에도 글을 올려봤는데 제품의 생산시기에 따라 다른건지 거의 모든 분들께서 가품같다고 답변을 달아주셨습니다.
정품인 제품의 실물을 보고 비교하는게 가장 좋은방법이겠지만 저희 집근처에 가장 가까운 스페셜라이즈드 취급점이 차타고 1시간거리라 방문이 힘들것같고 자주다니거나 물건을 구매하지도 않았는데 불쑥 방문해 제품만 보고 가는건 예의가 아닌듯해서 대신 구매리뷰,블로그리뷰,유튜브영상 등등 닥치는대로 제품 이미지를 긁어 모아봤습니다.
어떤 이미지는 제가 가지고 있는것처럼 경계선이 뚜렷하게 보이는게 있는 반면 어떤 이미지는 경계선이 아예 안보이는 이미지도 있더라구요 생산시기별로도 차이가 있는것 같고 카메라 각도,조명각도,조명세기 등등에도 영향을 많이 받는다는 결론을 내렸고 스페셜라이즈드 기술팀의 답변을 기다리기로 했습니다.
다행히도 스페셜라이즈드 기술팀에서 정품이 맞는것같다는 답변을받았고 이번 주말에 장착하려고 합니다. 저와 같은 고민을 가지고 계신분들이 있을수도 있겠다 싶어서 글 작성해봅니다. 첨부 이미지는 제 래피드핸들바의 근접사진과 스페셜라이즈드에서 받은 답변의 캡처본입니다.
Singkat cerita, jawaban dari tim spesialis mengatakan produk tersebut asli. Tentu saja, barang tersebut tidak dikirim langsung untuk diverifikasi, tetapi hanya berdasarkan gambar yang saya kirimkan. Jadi, meskipun tidak ada jaminan 100%, saya berencana untuk menganggapnya asli dan memasangnya.
Belakangan ini, saya membeli setang Rapid (bukan tipe terintegrasi) bekas. Saya perhatikan garis batas pada bagian tekstur permukaannya sangat terlihat jelas. Namun, dalam foto produk di toko resmi, garis batas tersebut tidak terlihat jelas.
Saya sudah mengirim email ke tim spesialis, tetapi belum mendapat balasan (mungkin karena antrian yang panjang, saya menunggu selama satu setengah bulan). Saya juga memposting pertanyaan di forum online, dan sebagian besar orang mengatakan produk tersebut kemungkinan palsu.
Cara terbaik untuk memastikan keasliannya adalah dengan membandingkannya langsung dengan produk asli. Sayangnya, toko resmi terdekat dari rumah saya berjarak sekitar satu jam perjalanan. Rasanya tidak sopan jika saya hanya datang untuk melihat produk tanpa membeli apa pun.
Sebagai gantinya, saya mengumpulkan gambar produk dari berbagai sumber seperti ulasan pembelian, blog, dan video YouTube. Beberapa gambar menunjukkan garis batas yang jelas seperti milik saya, sementara yang lain tidak menunjukkan garis batas sama sekali. Saya menyimpulkan bahwa mungkin ada perbedaan berdasarkan periode produksi, serta pengaruh sudut kamera, pencahayaan, dan intensitas cahaya.
Akhirnya, tim spesialis menjawab bahwa produk tersebut kemungkinan asli. Saya berencana untuk memasangnya akhir pekan ini. Saya menulis postingan ini karena mungkin ada orang lain yang mengalami masalah serupa. Gambar yang saya lampirkan adalah foto close-up setang Rapid saya dan tangkapan layar balasan dari tim spesialis.
To start with the conclusion, I received a response from Specialized's technical team indicating that it appears to be genuine. Of course, since I didn't send the actual item for verification but rather received the response based on attached images, it's not a 100% guarantee, but I'm going to consider it genuine and plan to install and use it.
I recently purchased a Rapid Handlebar secondhand (non-integrated model), and the boundary line of the surface protrusion is very clearly visible. However, in the review images posted at authorized retailers, the boundary line is not clearly visible.
I sent an inquiry email to Specialized's technical team, but the response took a while to arrive (after about a month and a half due to a backed-up queue, I finally received a response). I also posted on the forum seeking help from other users, and almost everyone responded that it looks like a counterfeit, whether it differs depending on the production period.
While it would be best to see and compare an actual genuine product in person, the nearest Specialized retailer near my house is about an hour away by car, so visiting seems difficult. Additionally, since I don't frequent the store or make purchases there, it felt improper to suddenly visit just to see the product. Instead, I gathered product images from purchase reviews, blog reviews, YouTube videos, and anywhere I could find them.
Some images showed the boundary line as clearly visible as what I have, while other images had no visible boundary line at all. I concluded that there are differences depending on the production period, and there is significant influence from camera angle, lighting angle, lighting intensity, and other factors. So I decided to wait for Specialized's technical team response.
Fortunately, I received a response from Specialized's technical team confirming that it appears to be genuine, and I plan to install it this weekend. I'm posting this thinking there may be others with the same concerns. The attached images are close-up photos of my Rapid Handlebar and a screenshot of the response I received from Specialized.
